What struck me about this situation was the anguish displayed by both children at the loss of their mother. They probably had been distracted by candy, toys, or christmas decorations as they followed their mother around the store, only to realize that they had lost track of her. While we as adults might cajole a child and tell them not to cry, to them, it's almost as if their mom has died. They feel like she's lost forever. I'm sure the mother was also worried about her children and looking for them as they looked for her. She might have had some comfort knowing she had taught her children to go straight to an employee for help (as it seemed they had come all the way to the front of the store for that very purpose).
The lesson I took away from this experience is empathy. Even something that may be small or easily fixable to us, may seem like a great tragedy to others. It is important to let them know that they have been heard and that they are understood.
When have you felt lost?
Rhetorically,
Rebekah
When have you felt lost?
Rhetorically,
Rebekah
I've been trying to show understanding and empathy to the residents where Grandma lives. I just finished a great book where I learned about how to communicate with and validate them.
ReplyDelete